1. Acceptance of Terms
By accessing or using the Reliable Home Co website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and all applicable laws and regulations.
2. Services
Reliable Home Co provides residential and commercial home improvement, maintenance, renovation, and related services. The scope of each project will be outlined in a written agreement or approved estimate before work begins.
3. Estimates & Quotations
Estimates and quotations are provided for informational purposes and may be subject to change due to labor costs, material availability, project modifications, or unforeseen circumstances. A final agreement will govern pricing and project scope.
4. Scheduling & Project Timelines
Project schedules are estimated based on current conditions and may change due to weather, permit approvals, supplier delays, site conditions, or circumstances beyond our reasonable control. We will make reasonable efforts to communicate any changes promptly.
5. Payment Terms
Payment terms will be specified in the applicable service agreement. Deposits may be required before work begins, with remaining balances due according to agreed milestones or upon project completion. Late payments may incur applicable fees where permitted by law.
6. Cancellation Policy
Cancellation requests must be submitted in writing. Refund eligibility depends on project status, work already completed, materials purchased, and the terms of the signed agreement. Certain custom orders may be non-refundable.
7. Warranties
We may provide workmanship warranties for eligible services. Manufacturer warranties for products and materials remain subject to the terms established by the respective manufacturers. Warranty coverage does not include misuse, neglect, accidents, or unauthorized modifications.
8. Customer Responsibilities
Customers agree to provide accurate project information, ensure safe site access, secure any necessary approvals when applicable, and cooperate with reasonable requests necessary for project completion.
9. Intellectual Property
All website content, including text, graphics, logos, designs, images, and digital materials, remains the property of Reliable Home Co unless otherwise stated and may not be reproduced without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Reliable Home Co shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services. Liability, if any, shall generally be limited to the amount paid for the specific service involved.
11. Third-Party Services
Our website may contain links to third-party websites or services for your convenience. We do not control or endorse such third-party resources and are not responsible for their content, privacy practices, or availability.
12. User Conduct
Users agree not to misuse the website, interfere with its operation, attempt unauthorized access, transmit malicious code, or engage in unlawful activities while using our platform or services.
13. Force Majeure
We shall not be responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, severe weather, labor shortages, government actions, supply chain disruptions, or other unforeseen circumstances.
14. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Reliable Home Co operates, without regard to conflict of law principles.
15. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will become effective upon publication on this website. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website.
